Enhance your customer communication with powerful SMS capabilities. Send automated reminders, confirmations, and engage in two-way conversations using Twilio's reliable infrastructure.
Everything you need to communicate effectively with your customers via SMS
Enable bidirectional SMS conversations between your business and customers using Twilio's reliable infrastructure.
Set up intelligent auto-replies for common queries, appointment confirmations, and business hours notifications.
Use pre-built message templates for appointments, reminders, confirmations, and follow-ups with dynamic personalization.
Track message delivery rates, response times, customer engagement metrics, and ROI from SMS campaigns.
TCPA-compliant messaging with opt-in/opt-out management, data encryption, and secure message handling.
Seamlessly connect with your existing CRM, calendar systems, and business tools for unified customer communication.
See how SMS integration can transform your customer communication
Reduce no-shows by 60% with automated SMS reminders sent 24 hours and 2 hours before appointments.
Instantly confirm new bookings via SMS with all relevant details, location, and contact information.
Provide quick customer support through SMS for simple queries, status updates, and issue resolution.
Send targeted promotional messages, special offers, and announcements to segmented customer lists.
Keep customers informed with real-time order status updates, shipping notifications, and delivery confirmations.
Gather customer feedback and reviews through SMS surveys with high response rates.
Add SMS capabilities to any Voka AI plan
Plus Twilio messaging costs (typically $0.01-0.03 per SMS)
Requires an active Voka AI plan. Setup takes less than 10 minutes.
Get your SMS integration running in minutes
Link your existing Twilio account or we'll help you create one
Set up your business phone numbers for SMS messaging
Design message templates for common use cases
Begin communicating with customers via SMS instantly
Join thousands of businesses using SMS to improve customer engagement and reduce no-shows.
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