AI Voice Agents& Assistants
Discover the power of advanced AI voice technology. Scale your business with intelligent voice agents that handle calls, book appointments, and provide customer support with human-like conversation.
What Are AI Voice Agents?
AI Voice Agents are sophisticated artificial intelligence systems that can understand, process, and respond to human speech in real-time. Unlike traditional phone systems or chatbots, voice agents engage in natural, human-like conversations while performing complex business tasks.
Powered by advanced Natural Language Processing (NLP) and machine learning, these agents provide consistent, professional service 24/7 with the ability to handle multiple call scenarios and adapt to different conversation contexts.
"Hello! Thank you for calling Bella's Beauty Salon. My name is Voka, how can I help you today?"
"Hi, I'd like to book a haircut appointment for next Tuesday if possible."
"Absolutely! Let me check our availability for Tuesday, March 22nd. May I get your name and phone number first?"
"Sure, it's Sarah Johnson, and my number is (555) 123-4567."
“Thanks, Sarah! I see that number in our booking system already, so welcome back! For Tuesday the 22nd, I have availability at 10:30 AM, 2:00 PM, or 4:15 PM. Which works better for you?”
"2:00 PM would be perfect!"
“Excellent! I've booked you for a haircut on Tuesday, March 22nd at 2:00 PM with Maria. Want me to text you the appointment details?”
“Yes please. Thank you so much!”
"You're very welcome, Sarah! We'll see you Tuesday at 2:00 PM. Have a wonderful day!"
Advanced Voice Agent Capabilities
What each AI voice agent can do on a call
Natural Language Processing
Advanced NLP algorithms understand context, intent, and nuance in human speech, enabling natural, fluid conversations that feel genuinely human.
Calendar Integration
Connect Square Appointments, Acuity Scheduling, Google Calendar and Calendly to check availability and manage appointments during calls.
Multi-language Support
Set each assistant's language and voice: English, Spanish and more.
Call Analytics & Insights
Comprehensive analytics and insights from every call, including conversation summaries and performance metrics. Custom insights can extract customer sentiment and more.
Smart Conversation Tone
Intelligent conversation analysis helps maintain professional and appropriate tone throughout calls, adapting communication style to provide better customer experiences.
CRM Integration
Send call details to your CRM through Zapier, Make or n8n.
Voice Agents in Action
See how AI voice agents transform business operations across different industries
Med Spas & Wellness
- Consultation booking and rescheduling
- Treatment interest, goals and timing
- Deposit links by text, with the caller's consent
Beauty & Wellness
- Service booking and management
- Promotional offers and packages
- Cancellation and rescheduling
Professional Services
- Consultation scheduling
- Lead qualification and routing
- Service information and pricing
Restaurants & Hospitality
- Table reservation requests and party size
- Menu inquiries and dietary restrictions
- Event and catering booking
- Hours and location information
Technical Specifications
What your voice agents can handle
Premium Telnyx voices — included on every plan
Your assistant ships with Telnyx's own voice lineup at no extra cost. Pick the tier per assistant in your Voice settings.
Ultra
Telnyx's flagship tier: expressive prosody, context-aware pronunciation, and clean handling of names, numbers, and codes — with fast speech onset and broad language coverage. Ultra assistants also unlock expressive mode and language boost in your Voka voice settings.
Natural HD
Crisper, high-fidelity voices with richer emotion — down to human touches like an occasional “um,” a thoughtful pause, or light laughter where it fits the moment.
Natural
Clear, professional everyday voices — the dependable baseline that keeps calls crisp and easy to follow.
Want a bespoke brand voice instead? Bring your ElevenLabs key — or explore all models & voices.
You don't hand over your phones. You hand over your missed calls.
Most businesses start Voka AI where the risk is zero: the calls nobody was answering anyway. An after-hours caller today gets voicemail — with Voka they get a receptionist that answers, books, and texts booking and deposit links. Expand only when the results have earned it.
The After-Hours Pilot
Voka answers only when you're closed. Zero change to your business day — you just stop losing the evening and weekend callers who used to hit voicemail. Review the recordings, count the bookings.
Overflow + After-Hours
Add the calls that ring out while your team is with customers. Your busiest hours stop being your leakiest hours — and callers get answered right away instead of rolling to voicemail.
Full 24/7 Coverage
When the numbers have made the case, Voka takes every call — with transfer rules that bring a human in exactly when you want one. Stay in any phase as long as you like; confidence sets the pace, not a contract.
The full playbook, including what to measure before each step: The Graduated Rollout guide →
More than a voice on the phone
Your agent texts, connects to your own systems, and speaks your industry's language.
Texts that close the loop
With the SMS add-on, your agent texts booking links, deposit or checkout links, and appointment details mid-call, with the caller's consent — from your own toll-free number — and can hold two-way SMS conversations when callers text back.
SMS plans & features →Connect your own systems
Beyond Square, Acuity, Google Calendar, and Calendly: bring your own MCP server and your agent calls your tools live, mid-call — check an order, create a ticket, book against a proprietary system. Included on every plan.
Built for your industry
30 industry-tuned setups with the right greeting, booking flow, and FAQs from day one:
All 30 industries →Multiple Voice Agents on Every Plan
Every plan includes 3 to 20 assistants depending on plan. Set up separate assistants for different uses. Each assistant that answers its own line needs its own number; see pricing for numbers per plan.
Ready to Deploy AI Voice Agents?
Transform your business communication with intelligent voice agents that work around the clock. Experience the future of customer service today.