Med Spas · Voka AI vs TrueLark
Voka AI vs TrueLark for Med Spas: Which AI Receptionist Is Right for You?
Both help med spas capture more bookings — but in very different ways. One answers the phone live; the other recovers missed calls by text. Here's how they actually compare.
Updated June 2026 · Reviewed by the Voka AI team
Voka AI and TrueLark both help appointment-driven med spas capture bookings around the clock, but they work differently. Voka AI answers calls live with an AI voice receptionist and books directly into Square Appointments, Acuity, or Google Calendar during the call, starting at $49/month. TrueLark focuses on text-based follow-up after missed calls plus online booking widgets. The right choice depends on whether your med spa prioritizes voice-first call answering or text-based lead recovery.
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of calls to local service businesses go unanswered
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of callers sent to voicemail leave a message
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of buyers call a business before they make a purchase
Invoca Buyer Experience Report, 2022
How each platform approaches med spa calls
Voka AI is voice-first. It answers every inbound call in seconds, so a caller asking about a HydraFacial or a laser appointment at 9 p.m. reaches a live-sounding AI that checks availability and books the appointment, and can text the caller a booking link or details. Every call comes with an AI summary so your front desk can review it. See the full breakdown of Voka AI for med spas — booking flows, pricing, and FAQs.
TrueLark is text-led. Its core workflow triggers an automated SMS conversation when a call is missed, then routes the prospect to online booking, with a website chat widget and omnichannel messaging. TrueLark lists dental and beauty-and-wellness as primary verticals. Specific pricing is not published on its website.
Voka AI vs TrueLark for med spas, compared
The features that decide it for an appointment-driven med spa:
| Feature | Voka AI | TrueLark |
|---|---|---|
| Primary channel | AI voice — answers the call live | Text/SMS after a missed call + booking widget |
| 24/7 call answering | live, 24/7 | responds via text |
| Appointment booking | Square / Acuity / Google, on the call | text or web widget |
| Texts the caller (booking link / details) | on consent | |
| AI call summary (every call) | not stated | |
| Entry pricing | From $19–$49/mo | Not public |
| Contracts | month-to-month | not stated |
Voka AIRecommended
- Primary channel
- AI voice — answers the call live
- 24/7 call answering
- live, 24/7
- Appointment booking
- Square / Acuity / Google, on the call
- Texts the caller (booking link / details)
- on consent
- AI call summary (every call)
- Entry pricing
- From $19–$49/mo
- Contracts
- month-to-month
TrueLark
- Primary channel
- Text/SMS after a missed call + booking widget
- 24/7 call answering
- responds via text
- Appointment booking
- text or web widget
- Texts the caller (booking link / details)
- AI call summary (every call)
- not stated
- Entry pricing
- Not public
- Contracts
- not stated
TrueLark details are drawn from its publicly available marketing pages, verified June 2026; some specifics (live call answering, pricing, integrations) are not stated by TrueLark. Pricing and features change — verify current details with each vendor.
Pricing: what med spas actually pay
Voka AI publishes transparent, tiered pricing with no contracts: PAYG $19/mo, Light $49/mo (100 min), Flex $89/mo (300 min) — most popular, Value $149/mo (600 min), and Commit $229/mo (1,200 min). All plans include 24/7 call answering, AI insights, and call analytics. TrueLark does not list pricing publicly; you request a demo for a quote.
Which platform fits a med spa better?
Choose Voka AI if…
Your main problem is unanswered inbound calls — during treatments, after hours, or in a Saturday rush. Voka answers live, books into Square/Acuity/Google on the spot, and starts at $49/month with no contract. Flex ($89/mo, 300 min) is the most popular tier.
Consider TrueLark if…
Your workflow centers on recovering leads by SMS after calls are missed, or you want a web chat widget alongside text-based booking. TrueLark is established in dental and beauty-and-wellness with omnichannel messaging. Contact their sales team for pricing.
Frequently asked questions
Voka AI integrates with Square Appointments, Acuity Scheduling, Calendly, and Google Calendar — the most common scheduling platforms used by med spas. It also connects to Zapier, Make, and n8n for routing data to CRMs or other tools. Jobber and Housecall Pro integrations are listed as coming soon.
Voka AI plans range from $19/month (PAYG, $0.45/min) to $229/month (Commit, 1,200 min included). The most popular plan for small businesses is the Flex plan at $89/month with 300 minutes included and $0.25/min overage. All plans are month-to-month with no contracts.
Based on TrueLark's published materials, its primary workflow responds to missed calls with an automated SMS conversation rather than answering the phone live. It also offers an online booking widget and web chat. Whether it answers calls live is not clearly stated in available sources.
Yes. During the call, with the caller's consent, Voka can text a booking link or appointment details, and every conversation comes with an AI call summary. (Sentiment is available as a custom insight.)
No. All Voka AI plans are month-to-month with no long-term contracts required.
You can reach Voka AI at (866) 600-9192 or hello@vokaai.com, or visit vokaai.com to start a plan. Voka AI is listed on G2, Capterra, and Trustpilot.
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Competitor information is drawn from publicly available TrueLark marketing pages and is subject to change; verify current details with each vendor.