24/7 Emergency Dispatch & Service Booking
AI Receptionist for Electrical Contractors
Handle electrical emergencies with confidence. Voka AI manages urgent calls, schedules electricians, and captures service details around the clock.
What Voka AI does for electrical businesses
Handle electrical emergencies with confidence. Voka AI manages urgent calls, schedules electricians, and captures service details around the clock.
The Hidden Cost of Missed Calls in Your Electrical Business
Industry stats
Electrical emergencies don't wait for business hours. 65% of emergency electrical calls happen outside 9-5. Missing one emergency service call can mean $500-$2K in lost revenue.
Why Professional Electrical Businesses Can't Afford to Operate Without 24/7 AI Answering
Remarkably Natural Emergency Conversations
Our AI communicates like an experienced electrical dispatcher, understanding urgent questions such as "My outlet is sparking, what should I do?" or "I have no power in half my house" and responding with appropriate safety guidance and professional dispatch protocols.
Instant Electrician Alerts for Emergencies
The moment Voka AI identifies a genuine electrical emergency - sparking outlets, burning smells, complete power loss, exposed wires - your on-call electrician receives immediate notification with full safety context so you can respond without delay.
Customizable Call Information Collection
Configure exactly what details Voka AI gathers from each caller: property address, electrical symptoms, visible hazards, panel information, timeline urgency - whatever your electricians need to assess the situation and arrive prepared for safe, efficient service.
Complete Emergency Call Documentation
Every emergency and routine electrical call is automatically recorded, transcribed, and organized in your dashboard, giving you detailed safety information, creating clear accountability, and ensuring your electricians know exactly what to expect before arrival.
What Makes Voka AI Your Electrical Business's Competitive Edge
Knows Electrical Safety Protocols
Whether it's a power outage, sparking outlet, burning smell, panel upgrade, or routine inspection, our AI understands electrical services and safety priorities, providing accurate information and setting proper expectations with callers.
Triages Life-Safety Emergencies From Routine Work
Voka AI recognizes the difference between a sparking outlet requiring immediate dispatch and an outlet installation that can be scheduled for next week, routing each appropriately to ensure safety hazards receive instant attention.
Captures Every Emergency and Routine Call
Whether you're wiring a new construction project or it's 3 AM, our AI ensures every caller receives immediate, professional assistance - from emergency power outages to scheduled panel upgrades - without a single missed opportunity.
Works Continuously With No After-Hours Fees
Eliminate expensive per-minute fees for overnight answering services. Voka AI provides consistent 24/7 emergency coverage with predictable monthly pricing, making round-the-clock electrical availability affordable for any size business.
Getting Started in 5 Simple Steps
- 1Step 1
Brand Your AI Receptionist
Customize how Voka AI greets callers and represents your electrical company. Set your business name, craft your greeting message, define your electrical services (emergency, panel upgrades, inspections), and configure your AI's personality to match your brand—ensuring every caller experiences your company's professionalism from the first hello.
- 2Step 2
Define Your Service Area
Set your business location and service radius to automatically generate a comprehensive list of towns and cities you serve. Customize your coverage area by adding or removing specific locations, ensuring Voka AI accurately qualifies emergency calls based on location and focuses your electricians' response on serviceable areas within your reach.
- 3Step 3
Configure Emergency Dispatch Protocols
Set up your emergency response system with smart transfer rules and safety escalation protocols. Define which scenarios trigger immediate dispatch to your on-call electrician (sparks, burning smell, no power), configure backup contacts, set priority levels for different emergency types, and establish after-hours handling—ensuring life-safety calls reach the right electrician instantly.
- 4Step 4
Monitor Every Call in Your Inbox
Access all your electrical calls in one organized dashboard. Review emergency call summaries, listen to recordings, read full transcripts with safety details, and track which calls were handled by AI versus transferred to your electrician—giving you complete visibility into your emergency response and customer communication operations.
- 5Step 5
Get AI-Powered Emergency Insights
Voka AI automatically analyzes every electrical call to identify emergency patterns, service booking opportunities, and safety trends. Review AI-generated insights, track emergency response times, and understand your customers' electrical needs better—helping you optimize your electrical business operations and improve emergency service delivery.
Voka AI delivers the professional reception your electrical business deserves
- ✓Never miss emergency calls - 24/7 availability for power outages and urgent electrical issues
- ✓Books appointments while your electricians are on-site or working in breaker panels
- ✓Handles calls safely when your team can't answer during live electrical work
- ✓Captures after-hours emergency requests and dispatches on-call technicians automatically
Integrations That Just Work
Voka AI books service calls into your dispatch tools and routes them to the right tech. Jobber, Housecall Pro, and ServiceTitan integrations are coming soon; Google Calendar and automation hooks ship today.
Field Service Platforms
Coming SoonBuilt for dispatch-driven trades. Voka captures the call details — address, service type, urgency, equipment make/model — and queues the work order into your field-service software so the right tech rolls. Jobber, Housecall Pro, and ServiceTitan integrations are landing in the next quarter; the AI captures everything you need today and exports cleanly when the integration ships.
Calendar Sync
Voka writes service appointments straight into Google Calendar so dispatchers, technicians, and office staff all see the schedule update the moment a customer books. Acts as the always-on backbone while field-service integrations are in development.
Automation Platforms
Hook Voka into your dispatch CRM, follow-up workflows, or invoicing tools. Push every new lead to your sales pipeline, fire an SMS alert for emergency calls, log job details to a spreadsheet — all via Zapier, Make, or self-hosted n8n.
SMS automation that books, confirms, and follows through.
Two simple SMS add-on tiers. Stack with any voice plan.
SMS Starter $14.99/mo — 200 messages, $0.04 overage. SMS Pro $24.99/mo — 500 messages, $0.03 overage. Both tiers: $0 setup fee, dedicated toll-free number included.
Trusted By
Growing Service Businesses Nationwide
Recommended for Electrical: Value Plan
Most electrical businesses pick the Value plan — $149/mo, 600 included minutes at $0.18/min overage. Compare all 5 tiers below.
Simple, Transparent Voice Pricing
Choose from 5 flexible voice plans. All plans include 24/7 call answering with no contracts.
Flex⭐
- 300 included minutes
- $0.25/min overage
- 2 phone numbers
- 5 AI assistants
All Plans Include
All plans are month-to-month with no long-term contracts. Add premium integrations and additional phone numbers as needed. All plans can purchase additional numbers. Each are sold separately from within your portal.
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