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24/7 Emergency Dispatch & Service Booking

AI Receptionist for HVAC Companies

Never miss an emergency call. Voka AI handles service requests, schedules appointments, and dispatches technicians—even at 3 AM.

What Voka AI does for hvac businesses

Voka AI is an AI voice receptionist for HVAC companies that answers every call in under 2 seconds, qualifies emergency vs. routine, captures equipment details (brand, model, symptoms) for technician prep, and texts booking confirmations — including the 2 AM no-heat calls and weekend emergencies that go straight to voicemail elsewhere. Emergency HVAC calls don't wait for business hours. Voka captures every one, 24/7, with intelligent routing for urgent issues.

The Hidden Cost of Missed Calls in Your HVAC Business

Emergency calls after hours go to voicemail, losing urgent high-value jobs

Can't afford 24/7 dispatch staff but need to capture every emergency

Manual scheduling creates gaps and double-bookings

No system to capture equipment details and prioritize calls

Experience the Voka AI Advantage

Hear how Voka AI handles a real hvac call — capturing intent, booking the appointment, and confirming details with the caller.

HVAC service truck arriving on site

HVAC Service Request

Hear how Voka AI handles an HVAC service call — capturing equipment details, assessing urgency, and routing emergency calls to your on-call technician.

Voka AI delivers the professional reception your hvac business deserves

HVAC technician servicing residential unit
  • 24/7 emergency call answering with intelligent routing and warm transfer for urgent issues
  • Automatic appointment booking with Square, Acuity, or Google Calendar (Jobber and Housecall Pro coming soon)
  • Equipment information capture (brand, model, symptoms) for technician preparation
  • Lead scoring to prioritize high-value commercial vs residential calls
  • SMS booking confirmations and follow-up reminders
  • Serviceable area configuration to automatically filter calls by location

Integrations That Just Work

Voka AI books service calls into your dispatch tools and routes them to the right tech. Jobber, Housecall Pro, and ServiceTitan integrations are coming soon; Google Calendar and automation hooks ship today.

Field Service Platforms

Coming Soon

Built for dispatch-driven trades. Voka captures the call details — address, service type, urgency, equipment make/model — and queues the work order into your field-service software so the right tech rolls. Jobber, Housecall Pro, and ServiceTitan integrations are landing in the next quarter; the AI captures everything you need today and exports cleanly when the integration ships.

Calendar Sync

Voka writes service appointments straight into Google Calendar so dispatchers, technicians, and office staff all see the schedule update the moment a customer books. Acts as the always-on backbone while field-service integrations are in development.

Automation Platforms

Hook Voka into your dispatch CRM, follow-up workflows, or invoicing tools. Push every new lead to your sales pipeline, fire an SMS alert for emergency calls, log job details to a spreadsheet — all via Zapier, Make, or self-hosted n8n.

New · SMS Add-on

SMS automation that books, confirms, and follows through.

Voka AI SMS automation: phone showing the assistant texting a booking link, parking directions, and arrival info to a client.

Two simple SMS add-on tiers. Stack with any voice plan.

SMS Starter $14.99/mo — 200 messages, $0.04 overage. SMS Pro $24.99/mo — 500 messages, $0.03 overage. Both tiers: $0 setup fee, dedicated toll-free number included.

Trusted By

Growing Service Businesses Nationwide

Purrn Pooch
AP Ally
Bryan Skilled HC
Frosted Nug
Funeral Decisions
JKH Painting
McGuire Plumbing
Ocean Spa
OmniPACS
Tackle Box

Simple, Transparent Voice Pricing

Choose from 5 flexible voice plans. All plans include 24/7 call answering with no contracts.

PAYG

$19
/month
  • No included minutes
  • $0.45/min overage
  • 1 phone number
  • 3 AI assistants
Get Started

Light

$49
/month
  • 100 included minutes
  • $0.35/min overage
  • 1 phone number
  • 3 AI assistants
Get Started
Recommended

Flex

$89
/month
  • 300 included minutes
  • $0.25/min overage
  • 2 phone numbers
  • 5 AI assistants
Get Started

Value

$149
/month
  • 600 included minutes
  • $0.18/min overage
  • 2 phone numbers
  • 10 AI assistants
Get Started

Commit

$229
/month
  • 1200 included minutes
  • $0.18/min overage
  • 3 phone numbers
  • 20 AI assistants
Get Started

All Plans Include

24/7 Call Answering
AI Insights
Call Analytics
Knowledgebases
Setup in under 2 min

All plans are month-to-month with no long-term contracts. Add premium integrations and additional phone numbers as needed. All plans can purchase additional numbers. Each are sold separately from within your portal.

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Ready to never miss another hvac call?

Test Voka AI free in your browser — no credit card, no setup time.